HR in the age of AI: what the room learned
Across six sessions, ten CHROs and people leaders worked through the same question: what is HR's role now that AI is reshaping every part of work? This report pulls their answers together: the problems that came up most, the fixes that stuck, and where the room still disagrees.
It's written for people leaders who want the signal without the hype: concrete moves you can make, and the honest trade-offs behind them.
Get the full reportThree fixes came up in every room: start AI with real pain not flashy demos, keep humans in the loop with governance built on trust, and plan the workforce by task, not headcount.
What's inside
HR's role in the AI era
HR positions itself as a strategic driver and treats AI as a people and culture challenge, not just a tech rollout.
Building the AI-ready HR function
The new roles, capabilities and copilots reshaping HR, and how to prioritize use cases that start with real pain, not flashy demos.
Responsible AI at work
Governance built on trust and values, keeping humans in the loop, and giving every employee real AI literacy.
Learning reinvented
AI as the third wave of learning: in-the-moment, embedded, and why the fastest learner now beats the deepest expert.
Workforce reinvention in a human + AI world
Task-based workforce planning across employees, gig workers and AI agents, with the CHRO as catalyst for culture change.
Designing the future of work
Reinvesting productivity gains into growth and purpose, and the big bets leaders are placing on agentic, skills-based work.
Who contributed
Get the full report
The complete write-up, free to download.